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Important Notes for Students Before Use

Before Students Start

This checklist helps course providers prepare students before they use the LOL Online Learning Platform.

Device and Browser

Students should use a modern browser such as Google Chrome, Microsoft Edge, Safari, or the supported mobile app.

Before the course starts, ask students to:

  • Update the browser.
  • Confirm that video playback works.
  • Prepare headphones or speakers.
  • Use a stable internet connection.
  • Avoid unsupported browser extensions that may interfere with playback.

Account Preparation

Each student should have an individual account. Confirm that:

  • The account name is correct.
  • The password has been delivered securely.
  • The student is assigned to the correct class.
  • The course access period is correct.
  • The student knows where to sign in.

Course Access Rules

Explain any course rules before students begin:

  • Viewing period.
  • Allowed devices.
  • Login restrictions.
  • Whether fast-forwarding is allowed.
  • Whether quizzes or assignments are required.
  • Contact method for support.

Clear rules reduce avoidable support cases after launch.

Playback and Network Notes

Video learning depends on the student's device and network. If playback is unstable, ask the student to:

  1. Refresh the page.
  2. Close unnecessary browser tabs or apps.
  3. Switch to a more stable network.
  4. Update the browser.
  5. Try another supported device.

If the issue continues, collect the student account, course name, lesson name, device, browser, and error message.

Privacy and Account Safety

Students should keep passwords private and avoid sharing accounts. If suspicious access is found, the course provider should review login records and reset the password when necessary.

Course providers should also keep personal data, payment records, and learning records visible only to authorized staff.

This manual strives for accuracy and completeness, but we do not assume any liability for errors, omissions, or updates. The content may be modified at any time without prior notice. We are not responsible for any damages arising from the use of this manual or downloading its contents, including but not limited to system failures, data loss, or infringement of rights. Users assume full responsibility and risk.
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